I don't talk here very much about my harp life, but today's Retail really struck home with me.
Most people don't realize how much all service sector jobs have in common. I often try to explain to my friends that being a freelance musician is just like being a waitress only with better clothes and a higher minimum wage. You still have to follow the "prime directive" of serving the public which is to not mouth off.
I think I shall adopt Norm's punchline as my new mantra :-)